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RETURNS & EXCHANGES
We offer refunds, exchanges, and store credit according to the timelines and eligibility rules below. All return and exchange windows begin on the date your order is delivered.
RETURN AND EXCHANGE WINDOWS
Refunds: Request within 14 days of delivery.
Exchanges or store credit: Request within 30 days of delivery.
ELIGIBILITY
Full-price purchases and purchases discounted less than 20% are eligible for a refund, exchange, or store credit within the applicable window.
Purchases discounted 20% through 30%, including exactly 30% off, are eligible for an exchange or store credit only within 30 days of delivery. No refunds.
Purchases discounted more than 30%, and gift cards are final sale and are not eligible for a refund, exchange, or store credit.
Discounts are prorated across all eligible items in an order when a return is processed.
ITEM CONDITION
To qualify, items must be unworn, unused, and returned in the same condition and original packaging in which they were received. If your order included a bra or jumpsuit with removable pads, the pads must be included. Proof of purchase is required.
HOW TO REQUEST A RETURN OR EXCHANGE
Email info@revyveactive.com with your order number and the items you wish to return or exchange.
If your request is accepted, we will provide instructions for sending your package back. Items returned without prior authorization will not be accepted.
For eligible U.S. returns, we will provide a prepaid return shipping label.
International customers are responsible for original shipping charges and return shipping costs. Original shipping charges are non-refundable.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, email info@revyveactive.com within 7 days of delivery so we can evaluate the issue and make it right.
EXCHANGES
Once an exchange is approved, we will provide return instructions. Replacement items are subject to availability. If the requested item is unavailable, we may offer store credit.
REFUNDS
We will notify you after receiving and inspecting your return. If approved, the refund will be issued to your original payment method within 10 business days.
Your bank or card issuer may need additional time to post the refund. If more than 15 business days have passed since we approved your refund, email info@revyveactive.com.
CONTACT
For questions about returns or exchanges, contact info@revyveactive.com.